Skills Assessment for Advice UK
We were commissioned by Advice UK, the largest network of independent welfare rights advice-providing organisations in the country, to undertake a skills mapping exercise of their members in order to identify staff development needs and preferred methods of learning. The development and use of our on-line Skills Self Assessment Tool was integral to this work.
Chilli Reid, of Advice UK comments that: "We came across Rocket Science's Skills Self Assessment Tool when it was used by London's Voluntary Service Council and were extremely impressed. We were keen to bring Rocket Science on board to develop the same thing for our customers.
The SSAT allows our member organisations to survey the level of competence and knowledge of staff against excellence in their field, based upon industry standards and practical insights from practitioners. The Tool facilitates the assessment of six distinctive roles within each organisation, from Manager/Co-ordinator through to front of house receptionist and administration support.
We believe this approach will help Advice UK to become more robust and effective and enable us to offer a better service to all our members. I found Rocket Science's expertise around research and methodology excellent, providing a good combination with our skill set."
We have also worked with...
London Voluntary Service Council's Second Tier Advisers Network (STAN) to introduce a skills self-assessment process for second-tier organisational advisers across London. The product of that work was the STAN Skills Self Assessment Tool. This provided STAN with the means to survey its membership and identify how the performance of the network matches up to an agreed standard of excellence in terms of the skills, knowledge and behaviours required of a Second Tier Adviser in the capital.